Setting up a connection
Establishing a connection between your applications, such as Jira and ServiceNow or Azure DevOps and Asana, is a straightforward process with Getint. Here's how you can set it up.
User Account Requirements:
You'll need a user account in both of the systems you wish to integrate.
We recommend using a dedicated Service Account with admin permissions. This provides the greatest flexibility and ensures that Getint can perform a comprehensive range of actions.
While admin access is advantageous, it’s not mandatory. The key requirement is that the user account should have the necessary permissions to create and update specific projects, types, and fields within the applications.
Role of the Service Account:
Getint will operate under this Service Account to perform various actions. These include creating and updating tasks, issues, incidents, etc.
Comments added by Getint will be posted using this account, with a clear note in the comment's footer indicating the original author. This maintains transparency and context in communication.
Providing Connection Details:
To initiate the connection, you'll need to provide specific details:
URL of the Instance: The web address where your application (Jira, ServiceNow, etc.) is hosted.
Username: The username of the Service Account in the application.
Password/Token: Depending on the application you are connecting with, you will need to provide either a password or an API token.
This setup process ensures that Getint can securely and effectively interact with your chosen applications, acting as a bridge to synchronize and manage data between them. With the right permissions in place, Getint becomes an extension of your team, handling integration tasks efficiently and unobtrusively.
Generating a Jira Cloud Token:
Log in to your Atlassian account.
Go to Atlassian API Tokens and click 'Create API token'.
Give your token a label and click 'Create'.
Copy the token and store it securely.
Generating an Asana Token:
Log in to your Asana account.
Click on your profile picture and go to 'My Profile Settings'.
Select the 'Apps' tab, and under 'App Integrations', click 'Manage Developer Apps'.
Click '+ New Access Token', provide a description, and create the token.
Copy and securely store the token.
Generating an Azure DevOps Cloud Token:
Sign in to your Azure DevOps organization.
From your home page, open 'User settings' and then 'Personal access tokens'.
Click '+ New Token', name your token, select the organization, and choose the scopes.
Click 'Create', then copy and securely store the token.
Generating a Wrike Token:
Log in to your Wrike account.
Access 'Account Management' and navigate to 'Apps & Integrations'.
In the 'API' section, click 'Add new token'.
Name your token and select the necessary permissions.
Create the token and copy it for safekeeping.
Generating a GitLab Token:
Log in to your GitLab account.
Go to 'User Settings' and select 'Access Tokens'.
Choose a name, an expiration date, and the desired scopes for the token.
Click 'Create personal access token', then copy and securely store the token.
Generating a ClickUp Token:
Log in to your ClickUp account.
Go to 'My Settings' and select 'Apps'.
Click 'Generate' under the API Token section.
Copy the generated token and keep it safe.
Generating a Hubspot Token:
Log in to your HubSpot account.
Go to 'Settings' and then 'Integrations'.
Select 'API key'.
If you don't have a key, click 'Create key'. If you have one, you can copy the existing key.
Generating a GitHub Token:
Log in to your GitHub account.
Go to 'Settings', then 'Developer settings'.
Select 'Personal access tokens' and click 'Generate new token'.
Give your token a description, select the scopes, and create the token.
Copy and securely store the token.
Generating an Airtable Token:
Log in to your Airtable account.
Click on your profile and go to 'Account'.
Under the 'API' section, you'll find your API key. Copy and store it securely.
Generating a Zendesk Token:
Log in to your Zendesk account as an admin.
Go to 'Admin' > 'Channels' > 'API'.
Click the 'Add API token' button.
Enter a name for the token, and click 'Save'.
Copy and store the token securely.
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