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      • How Getint works (how it syncs the data)
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      • What Are Runs
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      • Jira Access and User Management
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      • Getint for Jira Data Center / Jira Server
        • Getint Jira Server / Jira Data Center App (native)
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          • How to Install Getint On-Premise in Windows Server
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      • How to create a custom field in all supported software
      • Git Repository integration
        • Git Connector - Azure DevOps
        • Git Connector - GitHub
        • Git Connector - GitLab
      • Azure DevOps Asana integration
      • Jira Airtable integration
      • Jira Asana integration
        • Jira - Asana: Subtasks synchronization
      • Jira Azure DevOps integration
        • How to Setup a Connection with Azure DevOps On-Premise
        • Jira - Azure DevOps: Epics and Subtasks Synchronization
        • Syncing Dependencies between Jira and Azure DevOps using Getint
      • Jira ClickUp integration
      • Jira Freshdesk integration
      • Jira Freshservice integration
      • Jira GitHub integration
      • Jira GitLab integration
        • Attachments Sync in GitLab Integration
      • Jira HubSpot integration
      • Jira Jira integration
        • Jira Jira licensing
        • Time Tracking in Getint – One-Way Synchronization
      • Jira Monday.com integration
        • Synchronizing Attachments in a Monday.com Integration
        • How to Insert Monday.com Items into Specific Groups Using Getint
      • Jira Notion integration
      • Jira Salesforce integration
        • Salesforce OAuth Authentication
      • Jira ServiceNow integration
        • Creating a ServiceNow User for Getint Integration
        • ServiceNow OAuth authentication
        • Creating a Custom Field in ServiceNow
        • How to Restrict "Incident" Data to Specific 3rd Party Companies
        • How to Restrict Access to Specific Tables for Integration
        • REST API requests list
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      • Jira Wrike integration
      • Jira Zendesk integration
        • How to Manually Provide Zendesk Organization ID and Name
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      • Jira to Jira migration
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      • Jira Zendesk migration
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      • Filtering Items for Integration in Getint
        • Troubleshooting Sync Issues: Unmet Filter Conditions
        • How to Filter Comments
        • Filtering by Assignment Group and Status
      • Shared Mappings in Getint – Centralized Mapping for Efficient Integrations
      • How to Use JQL Filters for Jira Integrations
      • Integration status
      • Storing counterpart link in the task comment
      • Storing Reference IDs/URLs Across Integrations
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      • Troubleshooting Getint Integration Connectivity Issues
      • Permissions Issue: Status Code 500
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      • Changing the URL or Transitioning Between Instances
      • Debugging Connections in Getint: How to Troubleshoot and Resolve Issues
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    • Request type issue on Jira Service Management how to select and work with it
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      • One to Many Project - El Ride Use Case
    • Transition Fields
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    • Platform Release History
      • Getint Version 1.81
      • Getint Version 1.80
      • Getint Version 1.79
      • Getint Version 1.78
      • Getint Version 1.77
      • Getint Version 1.76
      • Getint Version 1.75
      • Getint Version 1.74
      • Getint Version 1.73
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      • How to Override Getint Behavior Using Custom Properties
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    • FAQ
      • Technical FAQ
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    • Troubleshooting Guide for Getint Users
      • Resolving Error 500 in Jira ServiceNow Integration
      • Locating Your Instance ID for Support
      • Connection Error: Certification Path Failed/PKIX Path Building Failed
      • Error: Field '<field-name>' cannot be set. It is not on the appropriate screen, or unknown
      • Connection timed out error
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      • Seamless Transition Offer: Migrate from Competitors to Getint with Exclusive Benefits
  • Use cases
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  • Battlecards (getint.io vs competitors)
  • Free migration from ConnectAll, Backbone, Exalate, Unito, Workato, TFS4JIRA and other tools
  • Anything missing? Getint is feedback driven
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Welcome to the Getint Documentation Hub

Greetings and a warm welcome to the official documentation page of Getint.io – where every ticket indeed finds its rightful place.

NextAbout Getint / Concepts

Last updated 6 months ago

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About Getint: Getint emerges as a state-of-the-art platform designed to seamlessly integrate and synchronize a wide array of tools including Jira, ServiceNow, Salesforce, Monday.com, ClickUp, Asana, Trello, GitHub, GitLab, Wrike, Zendesk, Azure DevOps, Airtable, Hubspot, Freshdesk, Freshservice with more integrations on the horizon. Whether it's connecting one app to another or orchestrating multi-app integrations, Getint facilitates diverse connectivity scenarios like:

  • Single Jira to ServiceNow, or multiple ServiceNows

  • Jira to Jira

  • Jira to Asana, and simultaneously to GitLab, and beyond.

Our Foundation: Founded in 2019 by a team rich in integration expertise, Getint.io was born out of a desire to revolutionize the integration landscape. With extensive experience in the Atlassian Ecosystem and beyond, we observed a gap in the market for modern, agile, and efficiently designed integration solutions. Our journey is driven by three core observations:

  • Innovation Over Legacy: Confronted with outdated solutions suffering from legacy code issues, we committed to developing a fresh, agile, and high-performing platform leveraging our profound industry experience.

  • Fair Pricing Model: We challenge the status quo with a pricing structure that ensures the best value for money. This commitment is exemplified by our offer of free migration for users of platforms like ConnectAll, Workato, Unito, Backbone, Exalate, and TFS4JIRA.

  • Focus on Admins and Customization: While appreciating solutions that prioritize business user-friendliness, our vision was to create a tool that empowers admins with extensive customization options, detailed reporting, and comprehensive logs for deep insights into integration activities. Available as both SaaS and on-premise, Getint is versatile to meet the diverse needs of businesses and legal departments alike.

  • Exceptional Customer Service: At Getint, customer service is not just a department; it's at the heart of everything we do. We pride ourselves on offering personalized support directly from our team, ensuring that every interaction is meaningful and genuinely focused on solving your challenges.

Embark on Your Integration Journey with Confidence: With Getint, embark on a journey of seamless integration and data synchronization crafted to support the most intricate workflows and business requirements. Explore our documentation to get started, discover best practices, and unlock the full potential of your tools with Getint.

Welcome aboard, where your integration success is our mission.

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