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  • Welcome to the Getint Documentation Hub
  • Getting started with Getint
    • About Getint / Concepts
      • How Getint works (how it syncs the data)
      • Onboarding
      • What is a Connection?
      • What Are Runs
      • One-directional / Bi-directional integration
      • Migration vs Integration
      • How Integrations Are Executed By Getint
    • Starting the Free Trial and Accessing the Getint App
      • Selecting the Correct app per license
      • How do I extend the trial of getint.io?
      • Jira Access and User Management
    • Deployment options
      • Getint for Jira Data Center / Jira Server
        • Getint Jira Server / Jira Data Center App (native)
        • Getint for Jira Data Center / Jira Server - Architecture
      • Getint for Jira Cloud
      • Getint On-Premise
        • Architecture
        • Installation
          • How to Install Getint On-Premise in Windows Server
          • On-Premise/Standalone Guide
        • Updating On-Premise
        • Cluster High Availability
    • Prepare for the integration
      • Understanding the difference between platforms you integrate
      • One-to-One, One-to-Many, and Many-to-Many integration
      • Simplifying Workflow Sync with Getint: Jira
    • Connectors
      • Jira
      • Asana
      • Azure DevOps
      • Freshdesk
      • GitLab
      • HubSpot
      • Monday.com
      • Notion
      • Salesforce
      • ServiceNow
      • Zendesk
  • Guides
    • Quickstart
      • Integration
      • Connection
    • Integration Guides
      • How to Map Fields
      • How to create a custom field in all supported software
      • Git Repository integration
        • Git Connector - Azure DevOps
        • Git Connector - GitHub
        • Git Connector - GitLab
      • Azure DevOps Asana integration
      • Jira Airtable integration
      • Jira Asana integration
        • Jira - Asana: Subtasks synchronization
      • Jira Azure DevOps integration
        • How to Setup a Connection with Azure DevOps On-Premise
        • Jira - Azure DevOps: Epics and Subtasks Synchronization
        • Syncing Dependencies between Jira and Azure DevOps using Getint
      • Jira ClickUp integration
      • Jira Freshdesk integration
      • Jira Freshservice integration
      • Jira GitHub integration
      • Jira GitLab integration
        • Attachments Sync in GitLab Integration
      • Jira HubSpot integration
      • Jira Jira integration
        • Jira Jira licensing
        • Time Tracking in Getint – One-Way Synchronization
      • Jira Monday.com integration
        • Synchronizing Attachments in a Monday.com Integration
        • How to Insert Monday.com Items into Specific Groups Using Getint
      • Jira Notion integration
      • Jira Salesforce integration
        • Salesforce OAuth Authentication
      • Jira ServiceNow integration
        • Creating a ServiceNow User for Getint Integration
        • ServiceNow OAuth authentication
        • Creating a Custom Field in ServiceNow
        • How to Restrict "Incident" Data to Specific 3rd Party Companies
        • How to Restrict Access to Specific Tables for Integration
        • REST API requests list
      • Jira Trello integration
      • Jira Wrike integration
      • Jira Zendesk integration
        • How to Manually Provide Zendesk Organization ID and Name
    • Migration Guides
      • Migrating Data with Getint
      • Migration support, and onboarding
      • Jira to Jira migration
      • Asana to Jira migration
      • Azure DevOps to Jira migration
      • GitLab to Jira migration
      • Jira to Monday.com Migration
      • Jira Zendesk migration
  • Using Getint
    • Core Features of Getint
    • Workflows
      • Type Mapping
      • Integrations List
      • Configuring Your Data Sync: Bidirectional and Unidirectional Options
      • Syncing Attachments
      • Hierarchy
      • Assignees (users) mapping
      • Mapping Labels
      • Filtering Items for Integration in Getint
        • Troubleshooting Sync Issues: Unmet Filter Conditions
        • How to Filter Comments
        • Filtering by Assignment Group and Status
      • Shared Mappings in Getint – Centralized Mapping for Efficient Integrations
      • How to Use JQL Filters for Jira Integrations
      • Integration status
      • Storing counterpart link in the task comment
      • Storing Reference IDs/URLs Across Integrations
    • Connections
      • Troubleshooting Getint Integration Connectivity Issues
      • Permissions Issue: Status Code 500
      • Editing Connections for Existing Integrations
      • Changing the URL or Transitioning Between Instances
      • Debugging Connections in Getint: How to Troubleshoot and Resolve Issues
    • Quick Build
    • Reporting
    • Notifications
    • Request type issue on Jira Service Management how to select and work with it
    • Integrating one project with many: Streamlining synchronization across multiple projects.
      • One to Many Project - El Ride Use Case
    • Transition Fields
    • Resync and Hard Resync
    • Synchronizing Existing Items on Both Sides
    • Handling Syncs for Deleted Items
    • Advanced Scripting
    • Platform Release History
      • Getint Version 1.80
      • Getint Version 1.79
      • Getint Version 1.78
      • Getint Version 1.77
      • Getint Version 1.76
      • Getint Version 1.75
      • Getint Version 1.74
    • Settings
      • Data Storage
      • Sharing Access Permission
      • How to Override Getint Behavior Using Custom Properties
  • Support, legal & others
    • FAQ
      • Technical FAQ
      • Security FAQ
    • Troubleshooting Guide for Getint Users
      • Resolving Error 500 in Jira ServiceNow Integration
      • Locating Your Instance ID for Support
      • Connection Error: Certification Path Failed/PKIX Path Building Failed
      • Error: Field '<field-name>' cannot be set. It is not on the appropriate screen, or unknown
      • Connection timed out error
      • Troubleshooting: Integration Task Retrieval Error
      • Upgrade to newest version from version lower than 1.52
      • Debug Requests Feature
      • Troubleshooting: Resolving Hanging Integration Runs in Getint
      • Troubleshooting License Issues in Getint
    • Security and compliance
    • Support / SLA
    • Privacy & Security
      • Data Residency with Getint
    • Procurement & Legal
      • Enhanced Support for Vendor Onboarding and Security Assessments
      • EULA
      • Privacy policy
  • Billing & Services
    • Transparent and User-Friendly Pricing
    • Consulting and Custom Development
    • Understanding Getint Licensing and Pricing
      • How to pay for the apps
      • Migrations
      • Network License
      • Jira-Jira Licensing Model
      • Partners
      • Seamless Transition Offer: Migrate from Competitors to Getint with Exclusive Benefits
  • Use cases
  • Pricing Comparison: Getint vs. Alternatives
  • Battlecards (getint.io vs competitors)
  • Free migration from ConnectAll, Backbone, Exalate, Unito, Workato, TFS4JIRA and other tools
  • Anything missing? Getint is feedback driven
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On this page
  • Why Choose Getint?
  • Iteration 1: Establishing a Basic Integration MVP
  • Iteration 2: Enhancing Integration with Fields, Statuses, and Comments
  • Iteration 3: Monitoring Your Integration
  • Always Here to Help

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  1. Guides

Quickstart

Streamline your workflow with Getint's easy-to-use integration platform. Connect your tools in minutes. Scale from basic tasks to advanced features effortlessly. Start with our free trial

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Last updated 11 months ago

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Welcome to Getint, where simplicity meets power! Our goal is to make your first integration not just possible but enjoyable in minutes, whether you're handling straightforward tasks or diving into complex cases. Forget the hassle of installing multiple apps or choosing between an intuitive UI and complex scripting. Getint combines the best of both worlds: a single, user-friendly UI for all your integration needs, with the power of scripting at your fingertips for those unique challenges. To start your free trial, follow the instructions provided in the .

Feel free to explore the platform and experience the benefits of Getint!

Why Choose Getint?

  • One UI to Rule Them All: Manage all your connectors from a single interface. No separate installations, no toggling between modes—just seamless integration.

  • Flexibility and Power: Start with the basics, then effortlessly scale to more advanced features like custom fields, sync directions, filtering, and handling comments, all tailored to your needs.

  • Simplified Setup: From your very first task integration to syncing attachments and status mapping, see immediate results and scale your setup as needed.

Before diving in, prepare for your integration journey by reviewing our and claiming your free trial instance, available via the Atlassian Marketplace or directly through Getint SaaS or Getint OnPremise options.

Iteration 1: Establishing a Basic Integration MVP

Step-by-Step Setup

  1. Initiate Your Integration:

    • Click "Create Integration".

  1. Connect Your First Application (Example: Jira):

  • Select Connect App, choose Jira, and click Create New Connection.

  • Enter the URL of your Jira instance (e.g., https://demogetintio.atlassian.net/).

  • Name your connection, Provide the email and Personal Access Token for the admin service account.

  • Select your newly created connection, choose a test project, and click Connect.

  1. Repeat for the Second Application (Example: Azure DevOps): Follow the steps above to establish a connection with your second application.

  2. Type Mapping: Map a Task in Jira to a Task in Azure DevOps. Provide a name for your integration.

  1. Finalize: Click Create. Your integration is now live!

Test Your Integration: Create a task in Jira with a title and description. It should appear in Azure DevOps (or an app of your choice) shortly.

Iteration 2: Enhancing Integration with Fields, Statuses, and Comments

  1. Refine Your Integration: Return to Workflows, select your integration, and access the previously created Type Mapping.

  1. Field Mapping:

    • Map fields between apps, e.g., Jira's Assignee to Azure DevOps's Assigned to. Adjust mappings for dropdown fields as necessary.

  1. Status Mapping: Customize your status mappings to fit your workflow.

  1. Comments and Attachments: Enable attachment sync and apply your settings.

  1. Save Your Progress: Don’t forget to save your integration changes.

Test Enhancements: Update your test task with comments, attachments, assignees, and status changes to see the reflection in both systems.

Iteration 3: Monitoring Your Integration

  1. Access Reporting: Upon opening the first tab, you'll be presented with a comprehensive table listing all Performed Syncs along with their respective statuses. This provides a quick snapshot of your integration activity.

  2. Detailed Sync Analysis:

  • Sync ID: For a deeper dive into a specific sync, click on its ID (e.g., #139010). This action opens a detailed view of the sync, offering insights into its execution.

  • Trigger Source: By selecting Triggered by (e.g., AM-3235), you can review the task that initiated the sync. A clickable URL facilitates direct access to the triggering task, enabling easy review and analysis.

  • Sync Outcome: Clicking on Synced with (e.g., AM-3235) reveals the task resulting from the sync, complete with a direct URL for quick access. This feature allows you to evaluate the sync's effectiveness and outcome clarity.

  1. Troubleshoot: The Mode section is your go-to for assessing the sync's success. A successful sync indicates everything is functioning as expected. Conversely, should you encounter any issues, this section will guide you to identify errors. Should an error be detected, revisit step 1 for troubleshooting. To facilitate resolution, copy the error details and submit a support ticket for assistance.

Always Here to Help

Choose Continuous sync and learn about integration vs. migration .

Encounter a snag? Reach out at any stage of your integration journey. Click the chat icon, schedule a , or We're here to ensure your integration success with Getint.

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