Getint: Where every ticket finds it's place.
Support portalCase studiesSchedule a demo
  • Welcome to the Getint Documentation Hub
  • Getting started with Getint
    • About Getint / Concepts
      • How Getint works (how it syncs the data)
      • Onboarding
      • What is a Connection?
      • What Are Runs
      • One-directional / Bi-directional integration
      • Migration vs Integration
      • How Integrations Are Executed By Getint
    • Starting the Free Trial and Accessing the Getint App
      • Selecting the Correct app per license
      • How do I extend the trial of getint.io?
      • Jira Access and User Management
    • Deployment options
      • Getint for Jira Data Center / Jira Server
        • Getint Jira Server / Jira Data Center App (native)
        • Getint for Jira Data Center / Jira Server - Architecture
      • Getint for Jira Cloud
      • Getint On-Premise
        • Architecture
        • Installation
          • How to Install Getint On-Premise in Windows Server
          • On-Premise/Standalone Guide
        • Updating On-Premise
        • Cluster High Availability
    • Prepare for the integration
      • Understanding the difference between platforms you integrate
      • One-to-One, One-to-Many, and Many-to-Many integration
      • Simplifying Workflow Sync with Getint: Jira
    • Connectors
      • Jira
      • Asana
      • Azure DevOps
      • Freshdesk
      • GitLab
      • HubSpot
      • Monday.com
      • Notion
      • Salesforce
      • ServiceNow
      • Zendesk
  • Guides
    • Quickstart
      • Integration
      • Connection
    • Integration Guides
      • How to Map Fields
      • How to create a custom field in all supported software
      • Git Repository integration
        • Git Connector - Azure DevOps
        • Git Connector - GitHub
        • Git Connector - GitLab
      • Azure DevOps Asana integration
      • Jira Airtable integration
      • Jira Asana integration
        • Jira - Asana: Subtasks synchronization
      • Jira Azure DevOps integration
        • How to Setup a Connection with Azure DevOps On-Premise
        • Jira - Azure DevOps: Epics and Subtasks Synchronization
        • Syncing Dependencies between Jira and Azure DevOps using Getint
      • Jira ClickUp integration
      • Jira Freshdesk integration
      • Jira Freshservice integration
      • Jira GitHub integration
      • Jira GitLab integration
        • Attachments Sync in GitLab Integration
      • Jira HubSpot integration
      • Jira Jira integration
        • Jira Jira licensing
        • Time Tracking in Getint – One-Way Synchronization
      • Jira Monday.com integration
        • Synchronizing Attachments in a Monday.com Integration
        • How to Insert Monday.com Items into Specific Groups Using Getint
      • Jira Notion integration
      • Jira Salesforce integration
        • Salesforce OAuth Authentication
      • Jira ServiceNow integration
        • Creating a ServiceNow User for Getint Integration
        • ServiceNow OAuth authentication
        • Creating a Custom Field in ServiceNow
        • How to Restrict "Incident" Data to Specific 3rd Party Companies
        • How to Restrict Access to Specific Tables for Integration
        • REST API requests list
      • Jira Trello integration
      • Jira Wrike integration
      • Jira Zendesk integration
        • How to Manually Provide Zendesk Organization ID and Name
    • Migration Guides
      • Migrating Data with Getint
      • Migration support, and onboarding
      • Jira to Jira migration
      • Asana to Jira migration
      • Azure DevOps to Jira migration
      • GitLab to Jira migration
      • Jira to Monday.com Migration
      • Jira Zendesk migration
  • Using Getint
    • Core Features of Getint
    • Workflows
      • Type Mapping
      • Integrations List
      • Configuring Your Data Sync: Bidirectional and Unidirectional Options
      • Syncing Attachments
      • Hierarchy
      • Assignees (users) mapping
      • Mapping Labels
      • Filtering Items for Integration in Getint
        • Troubleshooting Sync Issues: Unmet Filter Conditions
        • How to Filter Comments
        • Filtering by Assignment Group and Status
      • Shared Mappings in Getint – Centralized Mapping for Efficient Integrations
      • How to Use JQL Filters for Jira Integrations
      • Integration status
      • Storing counterpart link in the task comment
      • Storing Reference IDs/URLs Across Integrations
    • Connections
      • Troubleshooting Getint Integration Connectivity Issues
      • Permissions Issue: Status Code 500
      • Editing Connections for Existing Integrations
      • Changing the URL or Transitioning Between Instances
      • Debugging Connections in Getint: How to Troubleshoot and Resolve Issues
    • Quick Build
    • Reporting
    • Notifications
    • Request type issue on Jira Service Management how to select and work with it
    • Integrating one project with many: Streamlining synchronization across multiple projects.
      • One to Many Project - El Ride Use Case
    • Transition Fields
    • Resync and Hard Resync
    • Synchronizing Existing Items on Both Sides
    • Handling Syncs for Deleted Items
    • Advanced Scripting
    • Platform Release History
      • Getint Version 1.79
      • Getint Version 1.78
      • Getint Version 1.77
      • Getint Version 1.76
      • Getint Version 1.75
    • Settings
      • Data Storage
      • Sharing Access Permission
      • How to Override Getint Behavior Using Custom Properties
  • Support, legal & others
    • FAQ
      • Technical FAQ
      • Security FAQ
    • Troubleshooting Guide for Getint Users
      • Resolving Error 500 in Jira ServiceNow Integration
      • Locating Your Instance ID for Support
      • Connection Error: Certification Path Failed/PKIX Path Building Failed
      • Error: Field '<field-name>' cannot be set. It is not on the appropriate screen, or unknown
      • Connection timed out error
      • Troubleshooting: Integration Task Retrieval Error
      • Upgrade to newest version from version lower than 1.52
      • Debug Requests Feature
      • Troubleshooting: Resolving Hanging Integration Runs in Getint
      • Troubleshooting License Issues in Getint
    • Security and compliance
    • Support / SLA
    • Privacy & Security
      • Data Residency with Getint
    • Procurement & Legal
      • Enhanced Support for Vendor Onboarding and Security Assessments
      • EULA
      • Privacy policy
  • Billing & Services
    • Transparent and User-Friendly Pricing
    • Consulting and Custom Development
    • Understanding Getint Licensing and Pricing
      • How to pay for the apps
      • Migrations
      • Network License
      • Jira-Jira Licensing Model
      • Partners
      • Seamless Transition Offer: Migrate from Competitors to Getint with Exclusive Benefits
  • Use cases
  • Pricing Comparison: Getint vs. Alternatives
  • Battlecards (getint.io vs competitors)
  • Free migration from ConnectAll, Backbone, Exalate, Unito, Workato, TFS4JIRA and other tools
  • Anything missing? Getint is feedback driven
Powered by GitBook
On this page

Was this helpful?

Last updated 3 months ago

Was this helpful?

Getint offers a robust reporting feature that provides a comprehensive view of your integration activities. Whether you’re running only one integration or several integrations, the tool has you covered with all the necessary information to keep track of all your activity history by offering various report types, ensuring that users can monitor, analyze, and optimize their integration activities.

Accessing the Reporting Section

Click on the chart icon to open the reports. From there, explore the key reporting options available:

1. Performed Syncs

This report provides an overview of all synchronization activities that have been performed. Users can see a summary of sync operations, including the time and date of each sync, the systems involved, and the status of the sync. This report is essential for tracking the overall health and frequency of your sync operations.

You can also see further options about each sync individually by clicking on the 3-dot button below Actions on the right edge of the screen. The options include: Details, Resync, and Hard Resync.

2. Runs

The Runs report offers a detailed breakdown of individual integration runs. It includes information about the start and end times, the duration of each run, and the number of items processed. This report is useful for identifying any potential delays or inefficiencies in the integration execution process.

3. Synced Items

This report highlights the specific items that have been synced, showcasing recent data captured by Getint for each synchronized item. This enables Getint to recognize future changes that need to be processed. This detailed view helps users ensure that all necessary data is being accurately transferred between systems.

4. Run Errors

The Run Errors report highlights any issues that occurred during sync runs. It lists the errors encountered, along with their error codes, descriptions, and the specific date and time when each issue occurred. By identifying and addressing these errors, users can ensure the integrity and reliability of their sync operations.

5. Sync Errors

Similar to the Run Errors report, the Sync Errors report focuses on errors that occur at the data level. It details specific items that failed to sync and the reasons for the failures. This report is crucial for troubleshooting and resolving data inconsistencies.

6. Sync Jobs

The Sync Jobs report overviews all scheduled sync jobs, including job configuration, schedule, and status details. Users can leverage this report to ensure that all sync jobs are running as expected and make any necessary adjustments. Additionally, users have the option to stop any sync jobs if desired.

Conclusion

Getint's comprehensive reporting tools allow users to monitor and optimize their synchronization activities. By leveraging these reports, organizations can gain valuable insights into their data integration processes, identify and resolve issues, and ensure seamless data flow across systems.

For more information about these options, visit our comprehensive guide at:

  1. Using Getint

Reporting

PreviousQuick BuildNextNotifications
  • Accessing the Reporting Section
  • Conclusion
Resync and Hard Resync.
If you are managing multiple integrations, you can view the status of each one here.
This section allows you to extract the Support package, which is invaluable for troubleshooting issues. It contains all the logs and data related to the problematic items. Please send this file to our for further analysis.
support team
Having issues to build your integration? Schedule a free consultation with our Integration Experts now!