How do I extend the trial of

Sometimes, the standard Trial time is not enough, and you simply need more time. That's fine.

Maximizing the capabilities of Getint may require additional time beyond the standard trial. If you find yourself needing more time to evaluate its powerful features, here's a straightforward guide to extending your trial period:


For Jira Cloud Users:

Reach Out to Getint Support:

  • Initiate a conversation with our support staff through our support channel or the chat feature within the app.

  • Detail your extension request, including your company name, contact email, the reason behind the extension, and any specific needs you might have.

  • Remember to capture a screenshot of the ticket - it validates the approval of your extended trial period.

Creating a Ticket with Atlassian:

  • Use the dropdown menu to select "Billing, payments, and pricing", navigate to "Product Trials", and then click on "Extend product trials".

  • Inform which product you’re using and request an extension for a third-party app - that’s us, Getint.

  • Attach the previously obtained approval screenshot from our support and submit your details.

Anticipating Approval:

  • The Atlassian team will take the wheel from here, assessing your request. You’ll be notified of the verdict. If approved, your trial period will be gracefully extended.

For Jira Server/Data Center Users

To Extend your trial, you need to generate a new evaluation license key from Atlassian Marketplace.

Extend Your App Trial in a second:

  • Jira Server apps offer a generous extension possibility - up to five times, which means you could enjoy Getint for up to half a year!

  • Head over to 'Manage apps' within the Jira Administration.

  • Find the Getint app and erase the existing license key. Then click update.

  • Hit the "Free Trial" button to request your free trial

  • You will be directed to a new page, select the fields and click “Generate License”

  • On the new page, select “Apply license” and enjoy another 30 days of free trial.

For Non-Jira App Enthusiasts:

Direct Extension Request:

  • Not on Jira? No problem. Drop us a line at or visit our help page to send a question about a trial extension.

  • Our responsive team will guide you through the steps to elongate your trial period, ensuring you get enough time to test.


We at Getint are excited for you to experience all that our tool has to offer. If your trial is about to end and you're not ready to say goodbye yet, follow these steps to extend it. If you need more assistance, feel free to drop us a message. Our team is always here to help!

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