Data Residency with Getint

Businesses operating across borders increasingly prioritize controlling where their data is stored. With growing regulations and customer expectations for localized data handling, ensuring compliance and security has become a top priority. At Getint, we recognize these needs and offer robust data residency solutions.

Default Hosting: Security & Compliance

By default, all Getint cloud instances run in a secure, multi-tenant environment hosted on Amazon Web Services (AWS) in Germany (EU). This setup ensures:

• High availability and performance.

• GDPR compliance.

• Encrypted data at rest and in transit.

• Regular updates every two weeks.

• Monitoring and support from the Getint team.

Dedicated Tenants: Full Control, Enhanced Performance

For customers with stricter requirements or complex integrations, Getint offers dedicated tenant environments. These environments are fully isolated and hosted in any AWS-supported location you choose.

This option is ideal for teams that:

• Handle large-scale integrations involving hundreds of thousands of tasks.

• Need custom update intervals and workflow tuning.

• Require dedicated monitoring, custom logging, or performance optimization.

• Want faster rollout of custom features, bypassing the standard release schedule.

With a dedicated tenant, you also gain access to:

• The ability to define multiple sync workflows to optimize for throughput.

• Tailored product updates and faster delivery of customizations.

• Full environment setup and monitoring managed by the Getint team.

How Does Getint Store Data?

All Hosts and Data Storage are stored in Germany, EU.

By default, logs are retained for up to 14 days, while synchronization data is stored only while the integration remains active. However, in version 1.79, we introduced the option to retain logs for more than 100 days.

Please note that increasing the retention period may lead to significant storage consumption.

Also, when a customer stops using Getint, all configuration data is deleted after 30 days. However, if retention for business purposes is necessary, the customer will be notified via email. This approach reflects our commitment to data security, transparency, and compliance.

Pricing & Availability

The cost of a dedicated tenant starts at USD 1,500 annually.

This fee covers hosting, management, performance optimization, and priority rollout of changes specific to your environment.

Is a Dedicated Tenant Right for You?

If you’re running mission-critical integrations, processing high data volumes, or need control over location and updates, a dedicated tenant may be the right choice.

On-Premise Option for Maximum Control

For the most demanding environments, Getint also offers a fully self-hosted On-Premise version of our platform. It is designed to run entirely behind your firewall, giving you full control over infrastructure, data, and access. This option is ideal for organizations with strict compliance, security, or data sovereignty requirements.

Our team will assist with deployment and ensure your On-Premise setup delivers the same level of reliability and performance as our cloud environments.

To discuss your use case or request a quote, contact us or reach out through our Support Portal.

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