# Changing the URL or Transitioning Between Instances
To update your URL or switch instances (e.g., from Jira Cloud to Jira Data Center), Getint offers a straightforward process to adjust connections within integrations for a smooth transition. This guide outlines the necessary steps for changing your URL or transitioning to a new instance.
### **How to Change the URL in Your Integration**
If your Jira Cloud URL has changed:
1. Open the option to create an integration in Getint.
2. Follow the steps to establish a new connection using the new URL (if you haven't already) and exit the creation tab. For further instructions, refer to our [Connection guide](https://docs.getint.io/guides/quickstart/connection).
3. Open the integration you want to modify, click **More > Settings** in the top right, disable it, and save.
4. Select the app icon you want to change.
5. Choose **Change Connection.**
6. Select the new connection and select **Change Connection.**
7. Save the changes and re-enable the integration.
#### **Transitioning Between Jira Instances**
If you’re transitioning between Jira instances, such as moving from Jira Data Center to Jira Cloud:
1. **Create a New Connection**:
* Set up a new connection with the appropriate URL and credentials for the new Jira instance.
* Ensure the new connection has the same permissions as the previous one to avoid data sync issues.
2. **Edit the Integration**:
* Go to the **Integration Editor** and update the connection to point to the newly created one.
3. **Test the Sync**:
* Verify that data syncs correctly between the new instance and the destination app.
{% hint style="warning" %}
**Warning:**\
Switching from **Jira Data Center to Jira Cloud** (or vice versa) by simply updating the connection **may not work** due to key structural differences between the two platforms, including:\
✔ **Field IDs** – Jira Cloud and Jira Data Center assign different internal IDs to custom and system fields, which may break mappings.\
✔ **Project IDs** – Each Jira instance generates unique project IDs, making direct migration difficult.\
✔ **User IDs** – Jira Cloud uses **Atlassian Accounts**, while Jira Data Center may rely on **internal directories or LDAP**, causing user mismatches.\
✔ **Field Names & Workflows** – Some fields, workflows, and statuses may **not be identical**, leading to synchronization issues or failed updates.
If you’re moving between Jira Cloud and Jira Data Center, we strongly recommend using Getint’s Migration option to ensure a proper migration rather than just changing the connection.
{% endhint %}
#### **When to Use the "Change Connection" Feature**
The **Change Connection** feature is designed to help with:
* **URL Changes**: For example, updating your Jira Cloud instance URL.
* **Account Updates**: Switching from a personal account to a service account.
* **Connection Errors**: Resolving connection-related issues by switching to a new connection.
#### **Best Practices and Considerations**
**Pros**:
* Easily update your connection without creating a new integration.
* Seamlessly transition between accounts or fix connection issues without affecting existing data.
* Supports URL changes for the same instance.
**Cons**:
* Ensure the new connection has identical permissions to access fields and issues already synced; otherwise, data sync errors may occur.
* Avoid using this feature for significant changes, like switching projects or migrating between fundamentally different instances (moving to a different app, for example)
{% hint style="info" %}
For more detailed modifications, you can access the **Connections** settings in the **Workflows** section of Getint. Refer to our [Connections Documentation](https://docs.getint.io/getintio-platform/connections) for additional guidance.
{% endhint %}
#### **Conclusion**
Getint's connection management features simplify the process of changing URLs or transitioning to a new instance. Ensure the new connection's permissions align with the previous ones to prevent disruptions.
For additional support, reach out to our [Support Portal](https://getint.io/help-center).
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