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    • About Getint / Concepts
      • How Getint works (how it syncs the data)
      • Onboarding
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      • What Are Runs
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      • Selecting the Correct app per license
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      • Jira Access and User Management
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      • Getint for Jira Data Center / Jira Server
        • Getint Jira Server / Jira Data Center App (native)
        • Getint for Jira Data Center / Jira Server - Architecture
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          • How to Install Getint On-Premise in Windows Server
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      • Understanding the difference between platforms you integrate
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      • Simplifying Workflow Sync with Getint: Jira
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      • How to create a custom field in all supported software
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      • Azure DevOps Asana integration
      • Jira Airtable integration
      • Jira Asana integration
        • Jira - Asana: Subtasks synchronization
      • Jira Azure DevOps integration
        • How to Setup a Connection with Azure DevOps On-Premise
        • Jira - Azure DevOps: Epics and Subtasks Synchronization
        • Syncing Dependencies between Jira and Azure DevOps using Getint
      • Jira ClickUp integration
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        • Attachments Sync in GitLab Integration
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      • Jira Jira integration
        • Jira Jira licensing
        • Time Tracking in Getint – One-Way Synchronization
      • Jira Monday.com integration
        • Synchronizing Attachments in a Monday.com Integration
        • How to Insert Monday.com Items into Specific Groups Using Getint
      • Jira Notion integration
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        • Salesforce OAuth Authentication
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        • Creating a ServiceNow User for Getint Integration
        • ServiceNow OAuth authentication
        • Creating a Custom Field in ServiceNow
        • How to Restrict "Incident" Data to Specific 3rd Party Companies
        • How to Restrict Access to Specific Tables for Integration
        • REST API requests list
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        • How to Manually Provide Zendesk Organization ID and Name
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        • Troubleshooting Sync Issues: Unmet Filter Conditions
        • How to Filter Comments
        • Filtering by Assignment Group and Status
      • Shared Mappings in Getint – Centralized Mapping for Efficient Integrations
      • How to Use JQL Filters for Jira Integrations
      • Integration status
      • Storing counterpart link in the task comment
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      • Troubleshooting Getint Integration Connectivity Issues
      • Permissions Issue: Status Code 500
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      • One to Many Project - El Ride Use Case
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    • Platform Release History
      • Getint Version 1.82
      • Getint Version 1.81
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      • Getint Version 1.78
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      • Getint Version 1.76
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      • Resolving Error 500 in Jira ServiceNow Integration
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  • Free migration from ConnectAll, Backbone, Exalate, Unito, Workato, TFS4JIRA and other tools
  • Anything missing? Getint is feedback driven
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  • Getting Started with Getint
  • Platform Operations

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  1. Getting started with Getint
  2. About Getint / Concepts

How Getint works (how it syncs the data)

Getint offers a uniquely flexible and efficient approach to integration, designed to meet diverse business needs. Here's how our platform operates.

Getting Started with Getint

  1. Connect to Applications: Users begin by connecting Getint to the desired apps (e.g., Jira, ServiceNow, Asana, Azure DevOps). This requires Service Accounts, preferably with admin permissions.

  2. Establishing Connection: To connect, provide the instance URL and credentials of the Service Account (including instance URL, username, password/token).

  3. Mapping Types and Fields: The next step involves type mapping (e.g., Task in Jira to Task in Azure DevOps) and field mapping (e.g., Summary in Jira to Title in ServiceNow), including options for comments and attachments integration.

  4. Status Mapping: Finally, map the statuses between the systems to ensure accurate status reflection across platforms.

Platform Operations

1. Deployment Flexibility:

  • Jira Native Application: Getint seamlessly integrates with Jira, requiring no additional installations for other apps you're integrating with Jira.

  • Getint SaaS: For those preferring a cloud-based solution, Getint offers a Software as a Service (SaaS) model.

  • Getint OnPremise: Ideal for businesses prioritizing data security, this option works entirely behind the firewall, ensuring maximum data protection.

2. Straightforward Pricing:

  • We believe in simplicity and transparency. Our pricing is based on the number of connections established (e.g., one Jira instance to one Azure DevOps instance).

  • No hidden fees for the number of projects, tasks, rules, templates, or similar metrics.

3. REST API Utilization:

  • Getint.io leverages REST API to communicate with applications like Jira, ServiceNow, etc.

  • Through REST API, we efficiently fetch data that needs to be synchronized between different platforms.

4. Synchronization Logic:

Every specified interval, Getint performs the following steps for each integration:

  • Data Fetching: Send REST API requests to both apps (A and B) to fetch relevant data for synchronization.

  • Sync Check & Update:

    • For each item returned from both apps, we first check if it has been synced in previous runs.

    • If it has a counterpart, we determine which item was modified later. The more recent one is used as the trigger to update its counterpart.

    • If an item has no counterpart, a new item is created in the corresponding app.

This systematic approach ensures that data across your integrated platforms remains up-to-date and consistent, streamlining workflows and enhancing productivity.

Getint.io stands as a robust and user-friendly solution for your integration needs, blending adaptability, security, and efficiency in one powerful package.

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Last updated 4 months ago

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