SLA

Supported contact channels

• via e-mail: [email protected], [email protected]​

• via customer portal: https://getintio.getint.io.net/servicedesk/​

Business Hours

9:00 am - 5:00 pm, Monday through Friday Timezone: GMT+01:00

Our support team is based in Gdansk, Poland. For all request, we respond in 24 hours, excluding national holidays in Poland (2021) within the week.

Support for our products includes:

• Help with configuring getint.io products.

• Solving problems to make getint.io products running properly.

• Answering questions about getint.io products functionality.

• Answering sales questions and requests.

• Assistance with upgrades.

• Support in English and Polish languages.

If you require Premium SLA - reach out to us for a customized offer.

We offer free migration to getint.io platform from other integration platforms like ConnectAll, Unito, Workato, Exalate, Backbone, TFS4JIRA.