Synchronizing Attachments in a Monday.com Integration

Our tool allows users to migrate and synchronize attachments from Monday tasks to other management software we support. However, please note that inline images are not currently supported for synchronization.

Key Points and Considerations

  • File Size Limit: Monday enforces a 500MB file size limit for task attachments. Be mindful of this limitation when dealing with large files.

  • Inline Images: We currently do not support inline images. Please note that they won’t be properly synchronized.

  • Enabling the Feature: Attachments are disabled by default. They need to be activated manually within your integration settings.

  • Attachments Limitation: Uploading attachments from the Files section within the tasks is not supported. Attachments need to be uploaded from the Files column in your Monday.com board.

How to Sync Attachments

  1. Navigate to the Comments & Attachments section in the mapping configuration.

  1. Scroll down to Synchronize attachments and enable the option.

  1. Go to your Monday.com workspace and upload attachments from the FILES column in your Monday.com board.

Always upload attachments from the FILES column rather than the Item/Task menu to ensure file synchronization with the other app.

  1. Choose the synchronization direction for your attachments. Options include Both ways (bi-directional sync), Only to app A (left), and Only to app B (right) for unidirectional sync.

  1. Click Apply at the bottom right to submit your changes. Then, Save your integration.

If you’re experiencing difficulties syncing attachments or have any other questions, please contact us at our Support Center.

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