Jira ServiceNow integration
To set up two way Jira ServiceNow Integration, follow the video tutorial below:
Remember, to be logged in as a user with admin rights.
Click "Select App", select Jira.
Then select "Create New" to create a new connection with the Jira instance.
Name your connection whatever you like.
Add URL of your Jira instance (without "/" in the end).
Add Login of the admin user, you need to be logged in as one.
Type your password, if it's Jira Server. If it's Jira Cloud, you need to generate Jira Token - go to the step 2.
Repeat these steps for the second app.
If the connection is established correctly, you should be able to select the Jira project. Choose one from the dropdown menu, as shown below.
Last modified 1yr ago