Professional Services
Beyond Tooling: Integration Expertise That Delivers
Building a reliable, long-term integration goes far beyond setting up a basic sync. It requires a deep understanding of the systems involved, the way teams work, and the business processes behind the data. This complexity grows when multiple organizations or platforms are part of the equation—especially in cross-company or hybrid-cloud environments.
At Getint, we support customers not just with a powerful platform but with expert services that ensure your integration project is stable, secure, and future-proof.
Our Professional Services Cover
Custom development of new features and advanced use cases.
Connector development for work management platforms not yet supported natively.
Assistance with migrations (e.g., Asana to Jira, DevOps to Jira, ServiceNow to Jira, Jira to DevOps).
Help designing complex field mappings, scripts, or synchronization flows.
Configuration review and performance optimization.
Security and compliance reviews tailored to your architecture.
Dedicated onboarding and setup workshops for teams needing guidance.
Integration audits to validate sync behavior, edge cases, and logs.
Why Professional Services?
While many customers use Getint successfully without help, complex environments or mission-critical integrations benefit from expert involvement. Our team and partners implement and maintain integrations across hundreds of organizations, so we know what works—and where it fails.
Instead of building internal expertise from scratch, we help you go live faster, more confidently, and with a clear path for future scaling.
Common Questions We Help Answer
Integrations aren’t just about connecting tools. They’re about ensuring systems communicate effectively, securely, and with purpose. Here are some of the key questions we help teams solve:
Data Strategy & Logic
What data should sync, and when?
How do we match fields between platforms with different structures?
Can multiple fields be merged and synced into a single custom field?
How do we filter and limit the data we want to sync or migrate?
How do we migrate historical data without triggering unintended changes?
How do we run an initial sync of selected data sets only?
Can we combine unidirectional and bidirectional syncs in one setup?
Workflow & Configuration
Can we integrate workflows with mismatched structures, where one tool has more statuses or transitions?
How do we sync user fields when names, emails, or IDs don’t match?
How should we map users, statuses, priorities, or custom fields reliably?
Are our environments ready to be synchronized, or should we clean up or prepare data first?
How do we avoid sync loops, overwrites, or incomplete updates?
Security & Operations
What happens if one or both tools are temporarily unavailable? Is data lost or retried automatically?
How is the data protected at rest and in transit?
How are user permissions managed, and what level of access is required?
Can we enforce strict control over what gets synced, such as private fields or comments?
What audit trails or logs are available for compliance and monitoring?
Platform & Maintenance
What’s the best way to test the integration before going live?
How are updates to the platform rolled out, and is there any downtime?
How do we ensure long-term maintainability as workflows evolve?
Who’s responsible for monitoring and reacting to failures?
What escalation paths exist if something breaks in production?
Flexible Service Packages
The cost of professional services depends on the scope and complexity of your project. We offer flexible hourly packages, starting from just 5-hour and 10-hour bundles. This makes it easy to get expert help when you need it. There’s no pressure to decide upfront—you can always purchase a package later as your integration needs evolve.
Ready to Get Started?
Try Getint now or talk to our integration experts about your specific use case:
Start a free trial: Explore full Enterprise functionality for 30 days Getint on Atlassian Marketplace.
Reach out for a tailored quote: Contact us via our Support Portal or directly at [email protected].
Last updated
Was this helpful?