Jira Monday integration
The Jira Monday integration provided by Getint allows users to seamlessly sync their project data between the two platforms.
Integrating Jira with Monday using Getint enhances workflows, communication, and migration efficiency. Monday’s user-friendly interface and customizable workflows complement Jira’s robust issue-tracking capabilities. The integration streamlines tasks, updates, and timelines, maximizing productivity.
With Getint, you can integrate your Monday boards to your Jira Cloud, Jira Data Center, or On-Premise smoothly and synchronize tasks across your workspace efficiently.
Please, follow the videos below and the written instructions to integrate your Monday workspace to any Jira workspace.
Prepare your workspaces, and check the fields you would like to integrate into the counterpart
Different projects have different requirements, with this in mind, you may like to track and integrate specific information for your project.
Monday has a multitude of custom field types that can be added to your board, make sure to have your board configured beforehand with all the custom fields you would like to integrate so that when creating the integration, you can visualize them for mapping and map them according to their counterpart in Jira.
Please, note that some custom field types may not be supported by us at the moment. In case you need a custom development for your product or project, please send an email to jacek@getint.io for pricing.
Create the Jira Monday integration, add the connections
Access the Getint App in Jira
Here we are going to select the Jira - Monday Integration app for this integration, then create the connection for Jira with Jira’s API token and create the connection for Monday with Monday’s Personal API Token. Remember to give a name to your integration, then create it.
Select “Create Integration” then “Continuous Sync” or "Migration" based on your requirements.
Create the tokens for each workspace, and create the connections right after
For the integration to work properly, you need to grant access to both environments through their respective access tokens.
Build your mappings with Quickbuild, or add mapping fields manually and configure them
Users can now build an entire integration, with multiple item types and fields mapped, with just a few clicks using our Quick Build feature.
Use the quick build in your integration editor to create your integration from scratch:
In your integration editor screen, click "Quick Build“
Click "Build“, and wait for the tool to load the item types and their fields
Once the app loads the item types and their fields, take your time to check if the item types brought are the desired ones, also all fields brought up are configurable through this screen so you can go through each of them and set them as you desire.
When you decide that everything is set as you expect, click "Apply“.
If undesirable item types were brought, you can simply delete them through the integration editor. Either create your integration or save it right after
Manually add and configure item types/fields
Create a task ↔︎ task, and subtask ↔︎ subtask task type mapping, add your desired fields and define the sync direction (unidirectional or bi-directional) with the arrows. and configure your task status synchronization. Save your integration at the end:
Click on the “Start with mapping types” button, and the “Map Your Types for a Seamless Integration” tab should pop up:
Map task to Item, and you can add another mapping type with subtask to SubItem, then click "Add“:
Click on the newly created type mapping to enter the field configuration, then start mapping your fields:
Use the “Add Mapping Field” button to map different fields of your workspaces to integrate them, the menu at the top can be used to navigate the Type Mapping Configuration screen to edit different settings of your mapping, such as Status and Comments & Attachments:
Use the step-by-step configurator to add new mappings of different fields from your item types, click on the arrows in the middle to define the synchronization flow (updates only unidirectionally from left to right, from right to left, or bidirectional)
Click the “Apply” blue button at the right bottom corner to save the changes made:
Map the statuses, use the dropdowns to map them according to your organization parameters, and click Apply to save the changes made
Name your integration, then create it
Create a test ticket on both sides to test the integration
Add a comment or attachment and change the task status to ensure the counterpart is capturing the mapped fields correctly:
Please be aware that replies to comments (also known as subcomments) are not supported by Getint, and they will not trigger synchronization. If an update is added before a sync is triggered, and a reply is subsequently added to the update, the tool will bring the subcomment to the other side. However, due to a technical limitation from Monday, we cannot guarantee that this will work consistently, to manage expectations.
In case you bump into an error while trying to integrate your software, please raise a ticket at our support channel: https://getint.io/help-center.
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