Jira Monday.com integration
Integrating Jira with Monday.com using Getint improves workflows, strengthens communication, and makes migrations more efficient. Monday’s intuitive interface and flexible workflows work well alongside Jira’s powerful issue-tracking features. This integration keeps tasks, updates, and timelines aligned, helping teams stay organized and work more effectively.
With Getint, you can connect your Monday.com boards to Jira Cloud, Jira Data Center, or On-Premise environments, keeping tasks synchronized and up to date across your workspace.
Monday-Jira Licensing Model
The Monday.com–Jira licensing model with Getint is designed to support different integration scenarios. Below is a quick overview:
Standard Licensing
A Getint license is only required on the Jira side, simplifying the setup process and removing the need for additional configuration within Monday.com.
Flexible License
For managed service providers or organizations planning to connect four or more instances (whether they involve the same tools or different platforms), Getint offers a Flexible License. This custom license covers a defined number of connections (for example, up to 10 instances) without limiting the types of tools you can connect. You can also change the connected tools while the license is active, giving you greater operational flexibility.
For more information about licensing options, visit our Pricing Page.
Requirements to Build Your Integration:
Before setting up the integration, make sure the following requirements are met:
The Getint app must be installed in Jira.
Comments are assigned to the user who creates the connection, so we recommend using dedicated service accounts for both systems.
Jira instances should have a dedicated user with an API token that has permissions to read, write, view, and edit project data.
Personal Access Tokens are required for Jira and Monday.com authentication. You can find the instructions for generating access tokens in the Connection Guide.
Setting Up Your Monday-Jira Integration
1. Access the Getint App in Jira
Navigate to Apps and select Jira - Monday Integration.
2. Create Integration
Click Create integration or Migration.
3. Token Generation (Password for Jira Cloud)
For Jira Cloud, generate a Jira token. This token will act as your password:
Go to Atlassian Account Settings.
Navigate to Security and go to Generate and manage API tokens, then select an API token or an API token with scopes.
After creation, use this token as the password for Jira integration. More information about access tokens for Jira here.
4. Generate a Monday.com Personal Access Token
Log in to your Monday.com account and follow the steps in the video below to create the Access Token.
Make sure to securely store your token, as it will only be visible once.
5. Connect to Jira
In Getint, click on Connect App and choose Jira.
Enter your Jira instance URL, username, and the API token.
Use the Personal Access Token for Jira Cloud.
Select the Jira project(s) you wish to integrate with Monday.com.
6. Enter the Monday.com Token in Getint
Once you have generated a Personal Access Token in your Monday.com instance, you will now have the option to connect the tool with Getint.
Click on Connect App, and choose Monday.com. Paste the Monday.com Personal Access Token into the API Token field.
Select the board(s) you want to sync with Monday.com.
Click Connect to establish the connection.
7. Issue Type Mapping
Map the Jira issue types you want to sync with Monday.com items, such as mapping a Monday.com Item to a Jira task or a Jira bug to a Monday.com Item.
Consider using the Quick Build beta feature for automated type and field mapping, which can streamline the setup process.
8. Item Routing
If you selected multiple projects/boards on either or both sides, you must define Item Routing. All relevant information about defining conditions is here: Syncing Many Projects.
9. Field Mapping
Review or manually map fields within mapped types, including title, description, and assignees.
Add your desired fields, and define the sync direction (unidirectional or bi-directional) with the arrows.
10. Assignee Mapping
Use the assignee mapping option to match Jira assignees to Monday.com assignees, enabling precise synchronization of task ownership. For more details, visit our doc: Assignees (users) mapping.
11. Status Mapping
Map status fields to align between Jira and Monday.com. For example, To do in Jira could be mapped to New in Monday.com.
12. Comments & Attachments
When enabling comment synchronization, you can filter by criteria such as created date, author, or visibility (public/private).
Please be aware that replies to comments (also known as subcomments) are not supported by Getint, and they will not trigger synchronization. If an update is added before a sync is triggered, and a reply is subsequently added to the update, the tool will bring the subcomment to the other side. However, due to a technical limitation from Monday.com, we cannot guarantee that this will work consistently, so please manage expectations.
To synchronize attachments, scroll down and enable the option.
As indicated in the Getint UI, inline images are not supported for Monday integrations. Also, attachments need to be uploaded from the Files column in your Monday board; otherwise, they will fail to sync.
13. Filtering:
It is possible to filter the synchronization to have it customized for your needs and requirements. Please see the doc Items Filtering for more details.
UI Filtering Option:
Click on the filtering icon near the app icon in your integration. This will apply to that side of the integration.
14. Test the Integration
Create test issues or tasks in Jira or Monday.com and observe how they synchronize.
Ensure that the data between the two platforms is correctly synced.
Monitor the integration status and the logs in Getint to verify that everything functions as expected.
Conclusion
Following this guide lets you set up the Jira-Monday.com integration with Getint. This configuration supports data synchronization of issues, tasks, and workflows across development and project management tools, allowing teams to collaborate while connecting developers and project managers.
For further assistance, please contact us at the Support Center or Schedule a Demo.
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