To set up two way Jira Jira Integration, follow the video tutorial below:
We also offer you a free demo of the product and fee assistance in setting up your own workflow.
Remember, to be logged in as a user with admin rights.
Click "Select App", select Jira. Then select "Create New" to create a new connection with the Jira instance. Name your connection whatever you like. Add URL of your Jira instance (without "/" in the end). Add Login of the admin user, you need to be logged in as one. Type your password, if it's Jira Server. If it's Jira Cloud, you need to generate Jira Token - go to the step 2.
Repeat these steps for the second app.
If the connection is established correctly, you should be able to select the Jira project. Choose one from the dropdown menu, as shown below.
Map types that you want to sync. In Jira-Jira integration, it's best to match the same fields, bugs with bugs, epics with epics, tasks with tasks and so on.
Click the "cog" icon in the matched types, to enable attachment, and comment sync. You need to perform this action for each type individually.
Go to the statuses tab, click "enable".
In the Value Mapping section, map statuses, f.e.:
Backlog to backlog, in progress to in progress, etc.
Again, you need to perform this for each type of pair individually.
Within pairs of types, you can map fields like title, description, priority, custom fields, and others.
If help is needed, reach out to us via email, customer portal, or chat.