How to Use the Getint Side Panel in Jira
For teams juggling multiple tools and integrations, context-switching is a productivity killer. Getint has addressed this challenge by introducing a side panel in Jira Cloud that surfaces integration sync status directly within Jira work items. This enhancement eliminates the need to launch the app to see if your work items are syncing properly.
What the Side Panel Offers
The Getint Integration Platform Panel now appears in the right-hand sidebar of Jira issues. It provides:
Sync Success Indicators: Shows whether a task was successfully synchronized.
Last Sync Timestamp: Displays the date and time of the most recent sync.
Direct Links to Synced Tasks: Enables quick navigation to the counterpart items synced with Getint.
Why It Matters
Getint designed this feature to reduce friction in cross-platform collaboration. By embedding sync visibility into Jira, teams gain:
Faster Reactions: Immediate awareness of failed syncs allows quick troubleshooting.
Empowered Teams: Visibility isn't limited to admins, as any Jira user can check the sync status and report any failures or errors to the corresponding team(s).
Greater Transparency: Clear, accessible sync information builds trust in integrations.
Key Considerations
Currently available only for Jira Cloud; support for Jira Data Center is planned.
Requires proper configuration of Getint integrations to ensure accurate sync visibility.
Teams should establish clear ownership for troubleshooting failed syncs.
For more details or assistance with the setup, make sure to contact us.
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