> For the complete documentation index, see [llms.txt](https://docs.getint.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.getint.io/support-legal-and-others/troubleshooting-guide-for-getint-users/permissions-issue-status-code-500.md).

# Permissions Issue: Status Code 500

Discover how to handle situations where fields are inaccessible due to permissions. This issue often arises in integrations with restricted user access, resulting in the fields list not loading in your type mapping configuration. As a result, you may be unable to make changes to the integration. However, Getint offers the ability to customize team access, providing various options based on your preferences.

<figure><img src="/files/GOQR2fOMOhUxPGwmdrSA" alt=""><figcaption></figcaption></figure>

This problem arises when a user attempts to edit the integration without the necessary permission. To grant editing permissions for connections, the connection owner must authorize all workspace members to make edits. Here's how you can accomplish this:

1. The connection owner should navigate to **Workflows**, select **Connections**, find the connection, and click on the three dots.

<figure><img src="/files/xLCxCMH7hx6No6NPHZ1K" alt=""><figcaption></figcaption></figure>

2. Click on **Edit**, then proceed by clicking **Next** when prompted.

<figure><img src="/files/xbLmMxOa6kPKqr4InjwM" alt=""><figcaption></figcaption></figure>

3. Open the final dropdown menu and select the option **Anyone in the workspace can edit,** then save the connection.

<figure><img src="/files/ACjlLSDT0Gdu99WhiOFy" alt=""><figcaption></figcaption></figure>

In summary, when fields can't be fetched due to missing permissions, Getint provides customizable team access, allowing the owner to grant editing permissions for connections. This ensures smooth integration management despite permission restrictions. By authorizing all workspace members to edit connections, you maintain flexibility and control over your integrations, enhancing collaboration and productivity within your team.


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