# Getint Version 1.104

### Release date: April 02, 2026 <a href="#release-date-february-24-2025" id="release-date-february-24-2025"></a>

### Overview <a href="#overview" id="overview"></a>

The latest Getint update introduces a more robust error-handling mechanism for Jira integrations and expands ServiceNow compatibility with support for new item types.

#### New Features and Improvements

* **Jira Error Handling**: Added a specialized mechanism to manage occasional 404 errors that occur immediately after item creation.
* **Retry Logic**: Implementation of an exponential backoff retry system to improve sync reliability. This behavior is configurable via custom properties.

#### App Changes and Bug Fixes

* **ServiceNow**: The connector now supports the INTERACTION item type, allowing for broader synchronization workflows within ServiceNow environments.

#### Contact Us <a href="#contact-us" id="contact-us"></a>

If you have any questions, encounter issues, or need further assistance regarding this release, please feel free to reach out to us:

* **Support Email:** <support@getint.io>
* **Help Center:** <https://getint.io/help-center>

Our team is here to ensure an *effortless* experience for you. Don't hesitate to get in touch!

<figure><img src="/files/otyodSR2k1YTwh3mrnVq" alt=""><figcaption><p><a href="https://calendly.com/d/cpws-jb2-8xx/demo-call-all-team
">Start your integration journey. Schedule a free consultation with our Getint Integration Expert today!</a></p></figcaption></figure>


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